Getting started
Signing up, verifying your account, completing your profile.
Help centre
Find what you need, then get back to work.
Guides, FAQs, and direct support. If you cannot find an answer, email or WhatsApp us — a person responds within the hour.
For healthcare professionals
HPCSA verification
Documents needed, timing, what happens at renewal.
Payments
Direct pay vs escrow, payout timing, dispute resolution.
Tax for locums
Provisional tax, deductibles, recommended accountants.
Cancellations & disputes
Cancellation policy, no-show handling, dispute resolution flow.
Privacy & data
What we collect, retention, your rights, DSAR requests.
For facilities
Getting started
Signing up, verifying your account, completing your profile.
Payments
Direct pay vs escrow, payout timing, dispute resolution.
Pricing & billing
Platform fee structure, invoicing, payment methods.
POPIA compliance
DPIA, audit pack, retention policy, breach process.
Integrations & API
REST API, SSO, webhooks, audit export.
Cancellations & disputes
Cancellation policy, no-show handling, dispute resolution flow.
Privacy & data
What we collect, retention, your rights, DSAR requests.